whilst posting in another topic it struck me that this subject would make an interesting topic, this is from the UK'S Disabilty Discrimination Act 2004
Access to goods and servicesService providers will have to make physical adjustments to their premises where these features make it impossible or unreasonably difficult for disabled people to use the service they provide.
The physical adjustments that are likely to be most relevant to blind and partially sighted people are those involving lighting, signage and colour contrast.
The Act specifies that service providers have to make adjustments to their policies, procedures and practices and provide disabled people with “auxiliary aids and services”. These can be adjustments such as providing additional staff assistance and insuring information is available in an accessible format.
I have seen little or no change since 2004 I live in cambridge uk and fully accept that the older buildings here are very difficult to convert and somerimes virtuallly impossible to as well , however so few shops have got alternatives in place like a bell to ring etc, I've actually had staff refuse to come out to me in my chair when I've asked someone to get them for me

on the flip side some are excellent with ramps and bells etc at wheelchair height.
So many shops have stuff cluttering the aisles too woolworths here delight in making chocolate chicanes to the tills at easter and christmas time, I delight in knocking them over lol and we all know restaurants bars with a great disabled toilet being used to store kids high chairs/stock etc etc grrrrrr
wherever you are in the world please post here